The Terminal team are at the heart of LBA’s daily operations, ensuring everything runs smoothly, safely, and efficiently 24/7.


As the on-duty leadership team, Airport Duty Managers are responsible for overseeing the airport's overall performance, making critical decisions, and responding swiftly to challenges to maintain the highest standards for passengers, partners, and colleagues.

Key responsibilities:

The Terminal Operations team plays a pivotal role in the airport's success. Key responsibilities include:

Managing all aspects of airport operations, from passenger flow and baggage handling to aircraft turnarounds and security processes. We ensure compliance with regulations and maintain a seamless travel experience.

Leading the airport’s response to emergencies or disruptions, such as severe weather, technical issues, or incidents on-site, and coordinating with relevant teams to restore normal operations quickly.

Prioritising safety and security by monitoring processes, addressing risks, and ensuring compliance with aviation standards and protocols.

Acting as a central point of contact for airlines, ground handlers, security teams, and other key stakeholders to ensure smooth communication and collaboration.

Taking immediate action to resolve passenger concerns, assisting with accessibility needs, and working to uphold our commitment to providing excellent customer service.